PDF icon

    Viewing and printing this document requires Adobe Acrobat Reader, which can be downloaded free from the Adobe site.

    Four CareFirst Direct User Guides Help You Navigate the New Enhancements – View them, inside

    September 27, 2017 -

    Provider Portal (CareFirst Direct) Functionalities Got an Upgrade

    Four New User Guides Can Help You Navigate

    Have you logged into the Provider Portal (CareFirst Direct) recently? If so, you will have noticed it looks a little different.

    That's because we have made recent updates and enhancements to improve your user experience and make the tasks you do in the Provider Portal (CareFirst Direct) easier.

    To help you navigate the next time you login, we have developed four step-by-step Provider Portal User Guides for walking you through the new look and feel:

    We are continuing to develop additional resources and job aids to help you feel more comfortable with the more streamlined and user-friendly functionalities. Please continue to check your inbox for all CareFirst News updates.

    Officer Administrators:

    Is everyone in your office registered for the Provider Portal (CareFirst Direct)?

    Registration is easy.

    Visit www.carefirst.com/carefirstdirect and click ''Register Now' to complete the step-by-step registration process.

    Don't forget that training is available online

    Use one of the links below to select the webinar topic of your choice – from eligibility and benefits to claims submission, prior authorization to programs and products, and participate at a time convenient for you.

    Professional Providers.

    Institutional/Ancillary Providers.