Helping Your Patients Save: After-Hours Care

June 20, 2016 - As a PCP, you are your patient's first point of contact. Your extended office hours and after-hours care is important to your patients, but sometimes, patients need care even more urgently.

Our provider network includes coverage for a tiered structure of backup support you can recommend to your patients. Help your patients manage their healthcare costs (copays, coinsurance and deductibles) by understanding where to go for appropriate and cost-effective care when they cannot make it to your office.

• FirstHelp, our free 24-hour nurse advice line is available to your patients anytime by calling 800-535-9700. They will speak to a registered nurse who can provide medical advice and recommend appropriate treatment.
• Convenience Care Centers like CVS Minute Clinic and Walgreens Healthcare Clinic can treat simple conditions such as colds or pink eye.
• Urgent Care Centers such as Patient First and Righttime provide care for injuries or illnesses that require immediate care, but are not serious enough to require an Emergency Room visit.
• Emergency Rooms treat serious, life-threatening conditions.

Looking for Additional Information?

Check out our online resources, which include both:

• Resources for you at www.carefirst.com/qualityandaffordability
• Resources for your patients at www.carefirst.com/needcare