Some patient's cost share may be waived
October 30, 2015 -
Did you know that member cost share waiver information is available in CareFirst Direct?
What does this mean for your patients?
If you have patients in certain care coordination programs, their costs (copayments, coinsurance, deductibles and visit limits) may be waived for certain services.
What does this mean for you?
If you bill for services that are waived, you will be required to provide your patients with a cash refund. Always remember to verify your patients' eligibility and benefits through CareFirst Direct.
How will you know if your patient's costs are waived?
In CareFirst Direct, a message will indicate whether or not your patient's costs have been waived.
In the 
box:
- Do Not Collect Payment if you see one of the following messages
- Collect Payment if you see one of the following messages
Register to Learn More
Register for online cost share waiver training. Go to www.carefirst.com/cpet to learn more, and click on an upcoming webinar below to register:
- Wed., Oct. 28 at 10:00am
- Thurs., Nov. 12 at 10:00am
- Tues., Nov. 24 at 3:00pm
- Thurs., Dec. 10 at 11:00am
In Case You Missed It
Click the icon to catch up on our Provider News.