Pharmacy Prior Authorization*

Drug Prior Authorization

Prior authorization requests must be submitted electronically through the CareFirst Provider Portal for all drugs requiring prior authorization.

If you are already using the CareFirst Provider Portal, login at www.carefirst.com/providerlogin, and click on the Prior Auth/Notifications tab to begin your request. If you are not yet registered to use the Provider Portal, you can do so at www.carefirst.com/carefirstdirect.

Questions?

If you are experiencing technical difficulties with the Provider Portal, please contact the CareFirst Help Desk at 877-526-8390.

For all other questions regarding the submission of your request, please contact CVS Caremark:

• For specialty drugs: 888-877-0518
• For non-specialty drugs: 855-582-2038
• For FEP drugs requiring online prior authorization: 800-469-7556