Benefits Help Information

Coming soon!

If you have comments or questions, we want to help you.

For technical support, call the CareFirst Help Desk at (877) 526 – 8390, Monday - Friday, 7:00 a.m.-6:00 p.m. (Eastern Time).

Or, refer to the chart below for more information about provider resources and services.

Join Our Networks Contact our Credentialing Department to become a participating provider.	Provider Representatives Find your provider representative.
Electronic Claims Find out how to submit claims and get paid electronically.	The Center for Provider Education and Training Find seminars, webinars and other training opportunitiesfor you and your staff. Suggest a topic for the CPET Learning Library.
CareFirst Direct Verify Member Eligibility and confirm benefits, check claims status and update your provider information. Register today.	Provider Newsletters BlueLink – Medical BlueImpressions – Dental
Inquiries and Appeals Understand when and how to submit to get a fast response.	Provider Link List Quick links to all of your most important provider information.
National Provider Identifier Learn more about CareFirst’s NPI requirement for claims submission.	Stay Connected Sign up to receive provider news and updates at www.carefirst.com/stayconnected.
Medical Policies Policies and Operating instructions for all CareFirst products.	Provider Self-Services Find out about our online tools to save you time.
Pre-Authorization A list of services that require pre-authorization and how to submit	Site feedback Have feedback on our website? We want to hear it. Complete our simple feedback form or email us.