- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Fri,Oct 11 at 9:30PM to 11:30PM for all members.
- Due to a planned system upgrade beginning Friday, October 11 at 8:00 PM, and continuing through Monday, October 14 at 8:00 AM, you may experience a delay in your information appearing on CareFirst portals. We expect that changes to member data will be reflected on the portals by Wednesday, October 16. Your patience is appreciated.
Professional Overview
Why CareFirst?
As a not-for-profit organization, we are pleased to be able to offer the opportunity to become part of the largest provider network in the region. Today, more than 90% of the region's most dedicated health care providers serve 3.3 million members in Maryland, Washington, D.C., and Northern Virginia.
Which networks can I participate in?
Professional providers are eligible to participate in our:
- BlueChoice, and/or
- Regional Participating Preferred Network (RPN)
To avoid confusion and unexpected out-of-pocket expenses for members, all providers in the same practice must participate in the same provider networks.
Providers have the right, upon request, to review the information used in credentialing decisions to correct inaccurate information and to obtain the status of the credentialing process. To request this information, call 877-269-9593 or 410-872-3500.
CareFirst Community Health Plan Maryland (CareFirst CHPMD), a Medicaid Managed Care Organization, information can be found at https://www.carefirstchpmd.com/for-providers/provider-contracting.
CareFirst DualPrime, a Medicare Advantage Prescription Drug Plan for those with both Medicare and Medicaid, information can be found at https://www.carefirstmddsnp.com/About-Us/Contact-Us.
CAQH ProView
CareFirst utilizes the Council for Affordable Quality Healthcare (CAQH) ProView® solution as our Credentialing Verification Organization.
CAQH ProView Allows you to:
- Meet reporting requirements – When you use CAQH’s ProView solution, you can easily self-report data required by health plans, hospitals and other organizations.
- Enter your information once to credential with multiple insurers
- Eliminate or reduce duplicative paperwork
- Update your application information – If your application information changes, you can quickly update it online.
- Attestation with CAQH can be completed within minutes and should be done every 120 days.
- Attestation with CAQH can be completed within minutes and should be done every 120 days.
- Meet recredentialing requirements – CareFirst requires providers to complete a recredentialing process every three years.
To learn more about CAQH, check out their FAQs.