- EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
- Billing NPI Reminder:The billing NPI submitted on claims must match the billing NPI on file with CareFirst,NPPES and for CareFirst CHPMD providers, ePREP and, beginning 10/13/2026,MPRIME.If your billing NPI is not enrolled with CareFirst, please go to:Adding a New Billing NPI
Change Healthcare notifying individuals of data breach. Learn more here.
Enhancements Available for the Provider Directory Updates and Attestations Tool
We are thrilled to announce that you can now take advantage of the new enhancements in the Provider Directory Updates and Attestation self-service tool. This will allow you to easily attest and update your provider directory information.
What new features are included?
Access this quick tutorial that walks through all of the enhancements now available including:
- Access to the list of CareFirst networks you participate in, along with start dates
- The ability to track cases opened within the tool and add new practitioners to an existing group
- Improved navigation for an overall better user experience
How do I access the new tool?
The Provider Directory Updates and Attestation self-service tool is located within our Provider Portal (CareFirst Direct). To access, follow the steps below:
- Navigate to https://provider.carefirst.com and login. If you do not have an account, select ‘Register’ to create an account. You can access this guide for step-by-step instructions: Accessing and Registering for CareFirst Direct.
- From the homepage, select the ‘Medical Provider Updates and Attestation’ within the self-service menu
or within the CareFirst Direct drop-down options.
Is training available?
Yes! You can access our on-demand Provider Directory Updates and Attestations course 24/7 on our Learning and Engagement Center.
Thank you for your continued partnership and commitment to providing excellent care. We are confident that these enhancements will greatly benefit your experience with the CareFirst Provider Portal.