- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sat, Jun 29 from 2PM to 9PM for FEP members.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sun, Jun 30 from 8AM to 8PM for NASCO, FEP, CFA and OOA members.
Federal Employee Program
The Federal Employee Program (FEP), also known as the Blue Cross and Blue Shield Service Benefit Plan, has been part of the Federal Employees Health Benefits (FEHB) Program since its inception in 1960. For Maryland, Washington, D.C. and Northern Virginia, this fee-for-service plan is administered by CareFirst. More than 50 percent of all federal employees and retirees nationwide have chosen to receive their healthcare benefits through FEP. These members and their families receive health coverage through the local Blue Plan where they reside.
The links below will help you treat your FEP patients. For questions about FEP, please call 1-800-842-5975.
- FEP Website (includes current year benefit information)
- FEP Brochure
- FEP Medical Policy
- FEP Contact Information Cheat Sheet
- FEP Provider Job Aid
Provider Manual
CareFirst recently incorporated an FEP section in our new Provider Manual. Found in Chapter 2, the FEP section gives providers a comprehensive overview of FEP benefits, including verifying eligibility requirements, submitting claims, and coordinating benefits with Medicare. Visit carefirst.com/providermanual for more information.