- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sat, Jun 29 from 2PM to 9PM for FEP members.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sun, Jun 30 from 8AM to 8PM for NASCO, FEP, CFA and OOA members.
Manuals & Guides
CareFirst offers provider manuals and quick reference guides for use by network providers. These documents are designed to help you and your office staff understand member eligibility, benefits and claim status follow-up, and use our online tools.
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