Upcoming Chart Retrieval Requests

Each year, CareFirst BlueCross BlueShield, CareFirst BlueChoice, Inc. and their subsidiaries and affiliates (collectively “CareFirst”) must retrieve medical records from our network providers to fulfill various regulatory requirements and audits. This communication contains updated guidance in preparation for the retrievals occurring in calendar year 2025.

We encourage you to distribute this communication to all administrative staff, along with any vendors you’ve contracted with to support medical records.