Provider Portal Document Center Now Available
CareFirst is committed to enhancing your business interactions with us. As previously shared in the June issue of BlueLink, we are pleased to share that the CareFirst Provider Portal (CareFirst Direct) now features a new section where you can access electronic versions of paper communications typically sent through standard mail.
Medical and Dental providers can now access the Document Center tab once logged into the CareFirst Provider Portal. The Document Center includes electronic versions of certain communications, including:
- New Provider Welcome Letters
- Credentialing Updates
- Fee Schedule Update Letters
- Contract Amendment Notifications
- And more!
The Document Center will display any documents dated July 1, 2025, or later that were sent to anyone associated with your tax ID. Please note: If CareFirst hasn’t mailed anything to you recently, you will not have any documents to view initially.
Important Note: Some of the information available requires additional access levels within the Provider Portal to view or download. Please review the tutorial below for more information.
Need help accessing and using the Document Center?
Access this brief tutorial that walks you through everything you need to know.
Stay tuned for additional communications about the Document Center, as we hope to expand this tool and make additional communications available electronically.