- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Fri,Oct 11 at 9:30PM to 11:30PM for all members.
- Due to a planned system upgrade beginning Friday, October 11 at 8:00 PM, and continuing through Monday, October 14 at 8:00 AM, you may experience a delay in your information appearing on CareFirst portals. We expect that changes to member data will be reflected on the portals by Wednesday, October 16. Your patience is appreciated.
Our History
CareFirst BlueCross BlueShield (CareFirst) is one of the nation’s largest not-for-profit healthcare organizations with headquarters in Washington, D.C. and Baltimore, Maryland. We have served communities in the Mid-Atlantic region for generations, and we’re still committed to improving the health and lives of our 3.5 million members across Maryland, Washington, D.C. and Northern Virginia.
We began as a simple health insurance company, but we've grown to be a true partner in health to our members, providers and communities.
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