CareFirst is Changing its Discharge Process
Effective today, Jan. 30, 2019, inpatient facilities will no longer be required to enter discharge dates for CareFirst members into the Provider Portal (CareFirst Direct). As part of the discharge process, your Hospital Transition of Care (HTC) or your Behavior Health Transition of Care (BHTC) nurse will be responsible for entering this information into CareFirst Direct.
If you have questions about this change, please contact your facilities’ HTC or BHTC. If your HTC or BHTC is not available, you may contact Linette Ball at 410-605-2458 or Asia Woods at 410-528-5097.