- FEP inquiries (claims, authorizations, other electronic verifications of claims) may be unavailable at this time via CareFirst Direct and/or CareFirst on Call. Please contact Provider Services or Pre‑cert/Pre‑auth, if needed, at the phone numbers in the attached.
- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
Available Now! Prior Authorization Lookup Tool
Need to verify prior authorization requirements for your patient? Access our Prior Authorization Lookup Tool by logging into the CareFirst Provider Portal and navigating to the Prior Auth/Notifications tab. Click on Learn More for a step-by-step guide on how to use the tool.
Click 'Register' or 'Login' on the upper right-hand corner of this page to verify eligibility and benefits, check claim status, access remittance information, and more - online and on your own time. Access our user guides for assistance.
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The largest provider network in the region and a commitment to value-based, preventative care for all. Learn more about what partnership means to CareFirst.
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