CareFirst on Call For Dental Providers
July 14, 2014
CareFirst on Call
Our New Interactive Voice Response (IVR) System.
Are you:
- Verifying member eligibility,
- Double checking benefit coverage, and/or
- Looking up claims status information?
With CareFirst on Call, you can use the same telephone numbers and provider member identifiers as the previous FirstLine and BlueLine systems, but with the following enhanced features:
- Speech recognition
- Easier navigation
- The ability to listen to additional detail on each claim
- Separate options for eligibility, benefits, deductibles and maximums
- Options to select the network level for specific information
- A fax back option
- Frequently requested information
Have Questions? Contact your Provider Representative.
Get your CareFirst on Call Reference Cards Here
Click the link below to print out reference cards to use in your office.