- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sat, Jun 29 from 2PM to 9PM for FEP members.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sun, Jun 30 from 8AM to 8PM for NASCO, FEP, CFA and OOA members.
Virtual Connect Program
CareFirst is now accepting applications for the Virtual Connect Program for participation in calendar year 2024. Participation in the program is available to provider practices who apply and are accepted. Once participation is achieved, the practice will be included as a Virtual Connect Program Provider for the purpose of determining benefits available to select CareFirst members through product selection and benefit design.
The application deadline is August 15, 2023.
For the Program Description and Guidelines and the Application, please reach out to our Provider Relations Department at 410-872-3512 or 833-939-4107. If you need additional support, please visit carefirst.com/providersupport.