If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Fri,Oct 11 at 9:30PM to 11:30PM for all members.
Due to a planned system upgrade beginning Friday, October 11 at 8:00 PM, and continuing through Monday, October 14 at 8:00 AM, you may experience a delay in your information appearing on CareFirst portals. We expect that changes to member data will be reflected on the portals by Wednesday, October 16. Your patience is appreciated.

Virtual Connect Program

CareFirst is now accepting applications for the Virtual Connect Program for participation in calendar year 2024. Participation in the program is available to provider practices who apply and are accepted. Once participation is achieved, the practice will be included as a Virtual Connect Program Provider for the purpose of determining benefits available to select CareFirst members through product selection and benefit design.

The application deadline is August 15, 2023.

For the Program Description and Guidelines and the Application, please reach out to our Provider Relations Department at 410-872-3512 or 833-939-4107. If you need additional support, please visit carefirst.com/providersupport.