Reminder: New Provider Updates and Attestation Tool Coming Soon

Earlier this year, CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. (collectively “CareFirst”) shared that we were launching a new Provider Updates and Attestation Self-Service Tool, which is scheduled to launch later this year.

As we continue to prepare for the launch of our new Provider Updates and Attestation Tool, there will be scheduled downtime where the tool is unavailable. We will notify you in advance of the new planned outage.

Note: The system downtime only impacts Professional providers. Institutional and Ancillary providers should continue to utilize the same process that is in place today. See the Institutional/Ancillary credentialing page for more information.

What should I do next?

  • While we await the launch of the new tool, please continue to keep your data accurate with us. Per Federal law, providers are required to attest/update their directory information every 90 days. You can find information about attesting/updating your data by going to our Update Practice Information
  • If you haven’t already, we encourage you to register for CareFirst Direct. This will be the primary resource used to update and verify provider directory information. Refer to this user guide for assistance.

What if I am having trouble updating my data?

If you need additional assistance with attesting/updating your data, review the Provider Directory Updates and Attestation Course on the Learning and Engagement Center.

If you are having trouble accessing the self-service tool, please contact ProviderCFDAccess@carefirst.com. If you would like us to update your information for you, please fax your changes to Provider Information and Credentialing at 410-872-4107 or mail to the following address:

Mail Administrator
P.O. Box 14763
Lexington, KY 40512