- If you cannot complete your eligibility/benefits inquiry online, please contact us at 800-842-5975.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sat, Jun 29 from 2PM to 9PM for FEP members.
- CareFirst Direct Eligibility/Benefits and Claims Status will be unavailable Sun, Jun 30 from 8AM to 8PM for NASCO, FEP, CFA and OOA members.
Language Line
CareFirst believes that communication between healthcare providers and their patients is key. We make available to your office no-cost interpreter services. To take advantage of this service, simply contact Provider Services and let the Customer Service Advocate know that you would like to request an interpreter. For additional assistance, refer to our Language Line Quick Reference Guide.