We are working to resolve an issue that may impact how Harford County Public Schools benefits display. Member coverage is still active; however, benefit details may not appear correctly at this time. For benefit details or help, please call Provider Service using the number on the back of the member ID card
EFT Payments Issued as Checks:CareFirst identified on or around May 10 an issue in which some providers who were set up to receive ACH/EFT payments instead received paper checks. This issue remains under active investigation. Providers do not need to take any action at this time. We are working toward resolution and will continue to share updates as more information becomes available, including expected timing.
ERAs Reflecting Check Information Instead of ACH:CareFirst is aware of an issue in which some Electronic Remittance Advices (ERAs) reflected check payment information instead of ACH/EFT details. This issue was resolved on May 29, 2026. CareFirst is currently working to reissue impacted ERAs to include the correct ACH/EFT information. Providers do not need to take any action at this time.

CERL Report

To ensure that the networks available to our members have providers that come from diverse backgrounds, CareFirst must assess the characteristics of our commercial network providers in comparison to our member population.

View the most current version of CareFirst's Cultural, Ethnic, Race and Language Report, where you can find key demographic information related to age, sex, race, ethnicity, education level, language, and disability status.